Frequently Asked Questions - GymCare Gym Management Software

GymCare is an all-in-one gym management software for gyms, fitness studios, and multi-branch chains. It includes an Owner Dashboard, a Trainer App, and a Member App, and helps you manage memberships, billing, attendance, trainer schedules, workout plans, and diet plans from one platform.

GymCare is built for independent gyms, boutique fitness studios, personal trainers, multi-trainer setups, and multi-branch gym chains. Starter covers unlimited members, and Pro covers up to 250 active members with the Trainer App and Member App.

GymCare is billed yearly. Starter is ₹6,000 a year for the gym admin CMS with unlimited members. Pro is ₹18,000 a year and adds the Trainer App and Member App for up to 250 active members. GST is extra on both plans.

Starter has no member limit. Pro covers up to 250 active members; if your gym grows past that, talk to us and we will suggest the right setup.

Yes, on the Pro plan. Pro includes the gym admin CMS, a Trainer App for your staff and a Member App for your members. Starter includes the gym admin CMS only.

Yes. The onboarding team can help migrate data from your current software, spreadsheets, or paper records, including members, attendance history, payments, workout plans, and diet plans.

No heavy training is required. GymCare is designed for non-technical users. Onboarding support and tutorials are included with every plan.

Yes. GymCare runs in the cloud. The Owner Dashboard works in modern browsers, and the Trainer and Member apps are available on Android and iOS.

Yes. GymCare generates GST-compliant invoices and supports payment records for UPI, cards, net banking, and payment links.

Yes. Plan renewal reminders and payment invoices go to members on WhatsApp for free on every plan, along with email and app notifications. Campaigns and other WhatsApp messages are part of the WhatsApp CRM add-on.

Yes. GymCare supports popular biometric devices, manual check-in, QR code attendance, and self check-in through the Member App.

Yes, for gym chains. Talk to us about a white-labeled setup with your logo, brand colors, domain, and app publishing under your business name.

Yes. GymCare supports multi-branch operations with branch-wise reporting, member transfers, role-based access, and consolidated owner dashboards. Extra branches are not included in Starter or Pro; talk to us for multi-branch pricing.

Yes. GymCare uses encryption, role-based access controls, and regular backups. You can export members, attendance, payments, and reports.

Yes. You can book a free live demo with the team to see GymCare in action and ask questions specific to your gym.

There is no long-term lock-in. Plans are billed yearly, and you can cancel at the end of your billing year by contacting support.

Yes. GymCare is available for gyms and fitness studios worldwide. The Owner Dashboard, Trainer App, and Member App work in any country with internet access.

Indian customers can pay in INR. International customers can pay in USD, EUR, or GBP through supported cards and bank transfer. Other currencies are available on request.

No. GST is only applied to invoices for Indian customers. International customers receive standard tax-compliant invoices. VAT or local-tax invoices may be available on request.

Yes. GymCare supports local time zones for attendance, classes, schedules, and reports. Multi-branch chains can manage branches in different time zones from one account.

Yes. International customers receive email support covering local business hours.

By default, data is hosted on secure cloud infrastructure with regional data centers. Larger chains can ask for specific regions, including EU, Singapore, or on-premise deployment.